First watch the video and analyze the results of the last round.
Determine you price strategy and fill in the form of the next round!
A present always is appricated by the customer but there are some costs.
Good for the numer of satisfied customers but not good for the profit.
Choose:
* do nothing
* a discount voucher (€3 cost / customer ; 20% of the customers will be satisfied)
* a bottle of wine (€5 cost / customer ; 30% of the customers will be satisfied)